Shipping policy

Shipping Policy

Last updated: August 4, 2026

Thank you for shopping at CardClad. We carefully package and ship trading cards, sports cards, Pokémon, graded cards, memorabilia, and related collectibles.

Order Processing

Orders are typically processed and shipped within 1–3 business days (Monday–Friday, excluding holidays) after payment clears. You will receive a shipping confirmation email with tracking once your order ships. During high-volume periods (new releases, holidays, or bulk sales), processing may take slightly longer.

Shipping Methods & Carriers

We primarily ship via USPS (Ground Advantage, Priority Mail, etc.) with tracking. Higher-value or bulk orders may ship via UPS or another tracked carrier at our discretion. All packages include tracking.

Shipping Rates

Rates are calculated at checkout based on weight, dimensions, destination, and selected service. Free shipping may be offered on qualifying orders (threshold shown at checkout when available).

Packaging

Cards and collectibles are packaged protectively (penny sleeves, toploaders, team bags, bubble mailers or boxes, and appropriate cushioning) to minimize damage in transit. Graded cards remain in their original holders.

Delivery Times

Estimated delivery after shipment:

•  Standard/USPS Ground Advantage: typically 2–7 business days within the continental U.S.

•  Priority/Expedited options: faster when selected.

Times are estimates only and can be affected by weather, carrier delays, or remote locations. We are not responsible for carrier delays once the package is in their possession.

High-Value Orders

Orders above a certain value may ship with signature confirmation and/or additional insurance at our discretion (or as selected at checkout).

Lost, Stolen, or Damaged Packages

Contact us promptly at hello@cardclad.com with your order number and photos/video of any damage or packaging issues (ideally within 48–72 hours of delivery). We will work with the carrier on claims. Tracking showing “delivered” generally ends our responsibility unless clear evidence of non-delivery or damage exists.

International Shipping

If offered, international customers are responsible for all customs duties, taxes, and import fees. Delivery times vary significantly by country.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for packages returned or delayed due to incorrect addresses provided by the buyer. Reshipment costs (if possible) are the buyer’s responsibility.

For shipping questions, contact us at hello@cardclad.com